WEDNESDAY 26 SEPTEMBER 2018 | COMPLETEMUSICUPDATE.COM | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
TODAY'S TOP STORY: Live Nation's Ticketmaster in the US continues to push back against criticism over its involvement in the secondary ticketing market Stateside following last week's exposé by the Toronto Star and CBC. In a new post on the company's corporate blog, the ticketing giant's President Jared Smith insists that at least some reporting and commentary around last week's revelations are based on a misunderstanding of what the firm's TradeDesk product does... [READ MORE] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Ticketmaster US continues to push back following touting exposé The Toronto Star/CBC report centred on a trade fair in Las Vegas for ticket brokers - aka touts or, given we're in North America, scalpers - where Ticketmaster was promoting its TradeDesk service, which helps touts manage and organise tickets they have acquired for resale. Ticketmaster, of course, operates both primary and secondary ticketing platforms, and although it is now closing down the latter in Europe, it remains active in both in the US. In last week's report, a Ticketmaster employee is seen candidly discussing how he knows that users of the firm's TradeDesk product routinely break rules on the main Ticketmaster.com primary site in order to access larger quantities of tickets for resale. Primary ticketing set-ups routinely limit how many tickets any one customer can buy. In the conversation filmed by the Toronto Star and CBC, the Ticketmaster rep discusses how his TradeDesk clients therefore have multiple Ticketmaster.com accounts so to hoover up more tickets. The Ticketmaster employee is very blasé about all this, noting that a tout couldn't make a living if he or she only had the six to eight tickets for in-demand shows that his own company's primary site allows them to purchase. He also insists that the TradeDesk side of the Live Nation business won't share this knowledge with the primary side of the company, which is meant to be cracking down on touts buying up large numbers of tickets to shows. In a subsequent interview with Billboard, Smith conceded that last week's report shows "there's clearly some things that we're not doing well enough". However, he also insisted that the Toronto Star/CBC story was "predicated on misinformation and a misunderstanding". In the new blog post, he says that he feels many people have inferred that TradeDesk is a tool to help touts actually access tickets, which it is not. Rather it is a platform that helps them manage tickets they have already acquired elsewhere. There are reasons beyond the bad PR caused by last week's exposé for why Ticketmaster is keen to communicate precisely what services TradeDesk provides. In 2016, a law was passed at a federal level in the US outlawing the use of special software to hoover up tickets from primary ticketing sites. The banning of such software, usually referred to as bots, is generally seen has the most basic of ticket touting regulation, and such bans are usually supported by most of the secondary ticketing companies, including Ticketmaster. Following last week's report, the senators who led on 2016's Better Online Ticket Sales (BOTS) Act in Congress - Jerry Moran and Richard Blumenthal - sent a letter to Live Nation chief Michael Rapino. The letter stated that "given our ongoing interest in protecting consumers from unfair and deceptive practices, we seek clarification on the use of [the TradeDesk] program". It then asked four specific questions about the TradeDesk service and how the company enforces the ticket limit policies on its primary site. In his blog post, Smith states: "Let me be absolutely clear and definitive that Ticketmaster does not have, and has never had, any program or product that helps professional resellers gain an advantage to buy tickets ahead of fans. Period. We would never make anything like that, which would go against the very core of who we are and what we do". As for what TradeDesk does, Smith says it is simply "an inventory management tool for professional ticket resellers (brokers)". Name-checking the competition, he goes on: "Like StubHub's product called Ticket Utils or Vivid Seat's Skybox, TradeDesk is used by brokers to manage tickets they already have". Adding that "these tickets could have come from Ticketmaster, from other ticketing systems or could have been purchased directly from a team, a venue or another reseller", he then adds that "TradeDesk is overwhelmingly used to manage season tickets for sporting events". Although TradeDesk is just another inventory management tool like those offered by StubHub and Vivid Seat, Smith adds that - because it is linked to the main Ticketmaster platform - his product can validate some of the tickets uploaded to it, meaning it provides some protection for resellers and the people they resell their tickets to. Which is why it's a good thing that Ticketmaster is in the secondary game, he implies. Continuing on that theme, he writes: "We are aware that many people don't believe we should be working with ticket brokers at all. But as long as there is a massive disconnect between supply and demand in live event tickets, there is going to be a secondary market. Choosing not to participate would simply push resale back to those who care less than we do about artists and fans". Lawyers might call that the 'Viagogo defence'. As for the bloody bots, of which TradeDesk is not, remember, Smith then writes: "The frustrating thing about this article is that Ticketmaster is by far the leader in fighting for fans and against scalpers using tools that let them cheat. We have invested more than anyone else in an arms race against the use of bots. We have also worked with multiple regulatory and law enforcement bodies to protect real fans, pursued lawsuits against abusers of our systems and fought hard to help enact the federal law banning the use of bots". Concluding Smith states: "Nevertheless, we agree these are important issues that can be complex and confusing. We are committed to helping create more understanding and to building products to do what we can to improve the ticket buying process for all fans". Of course, what's interesting is that while some of what Smith has been saying in the last week relates to the specifics of the American ticketing market, a lot of it echoes arguments previously presented by Ticketmaster in Europe. In particular the line that if a good guy like Ticketmaster isn't involved in the resale market, it would be dominated by all the bad guys. That didn't stop Ticketmaster Europe ultimately bailing on traditional resale declaring: "That's right, we've listened and we hear you: secondary sites just don't cut it anymore and you're tired of seeing others snap up tickets just to resell for a profit". It remains to be seen if Ticketmaster can weather this storm Stateside and then carry on working with the touts in peace, touting being generally less controversial over there than it has been over here (beyond a little bots bashing). Although if there are anti-touting artists and promoters in America who would like to put the secondary market there under pressure, as has happened in Europe, now might be a good time to rally the troops. |
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Latest draft of MMA approved by House Of Representatives The House Of Representatives yesterday unanimously approved the latest draft of the copyright reforming legislation, which had been amended while in Senate. The lower house of US Congress speedily passed an earlier version of the MMA back in April. Getting it through Senate proved a little more taxing - with spats involving SESAC and SiriusXM along the way - but the upper house hotlined an amended version last week. Which is what the House Of Representatives approved yesterday. The MMA, of course, brings together various music copyright reforms. Perhaps the most important is an attempt to fix the way mechanical royalties are paid to songwriters and publishers in the US, an initiative which will result in the creation of a new collecting society. The act also fixes the pre-1972 quirk in US copyright law and changes the way the Copyright Royalty Board and the rate courts consider what royalty rates are fair for compulsory licences and licences issued by song right collecting societies BMI and ASCAP. The final version of the act has been named after Orrin Hatch, one of the key backers of the legislation in Congress. Speaking before yesterday's final vote in the House Of Representatives, he said of the act: "There's a reason this bill passed the Senate unanimously, and why it will shortly pass the House with overwhelming support. And that's because all sides of the music industry came together to find a way to make our music laws better. To make them function properly. To update them for the digital age". He added: "No side got everything it wanted. But everyone got something. And at the end of the day, we have a piece of legislation we can all be proud of". -------------------------------------------------- BMI heads to the rate court over live industry royalties The song right society says that is has been negotiating with reps for the American live sector for nearly five years to try to agree new rates. It wants to increase what its members receive when their songs are performed live, an increase which, it says, would bring its rates more inline with what is being paid to other societies, in both the US and beyond. The American live sector generally pays much lower royalties to songwriters and music publishers than elsewhere in the world, and especially when compared with Europe. Even with the not insignificant increases BMI is now pushing for, rates would still generally be quite a bit lower than those charged by most European performing rights organisations. BMI has now filed a petition in the federal rate court in a bid to seek a resolution. The society's EVP of Licensing & Creative, Mike Steinberg, said yesterday: "The music created by songwriters and composers and enjoyed by American music fans is the backbone of the live concert industry, yet the rate paid to BMI for the use of its affiliates' music vastly undervalues that contribution". He went on: "We have spent nearly five years attempting to finalise new rates with NACPA that more closely align with the higher rates NACPA members have already agreed to pay to other PROs, both internationally and in the US". "Instead", he concluded, "NACPA is attempting to shortchange BMI affiliates and rely on outdated rates that do not reflect the evolution of the music industry or take in to account the expanded revenue streams that result from the performances of BMI music. We believe we have a compelling case and look forward to presenting our positions to the court". |
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Doc N Roll film festival announces 2018 programme Included in the programme is the premiere of 'Our Most Brilliant Friends', a film about Slow Club. The duo will take part in a Q&A as part of the screening at the Barbican on 1 Nov, which will open this year's festival. "Our fifth London edition is the culmination of five years of relentless DIY spirit - blood sweat and tears from ourselves and a passionate volunteer group of independent film and music fanatics", says event founder Colm Forde. "Along the way, we've grown an ever expanding young audience of underserved fans across the UK, while inspiring many flattering imitators and upsetting the industry dinosaurs". He continues: "Our programme of 28 films includes sixteen first-time directors who champion the power of music and film as universal languages of hope and inclusion". In addition to all that, the festival will also be presenting screenings around the country next year. Forde continues: "We are also delighted to bring these amazing films on tour in 2019 to many alternative music cities including Manchester, Liverpool, Bristol, Brighton and Nottingham - come and get em!" Elsewhere in the programme, films will look at artists including Badly Drawn Boy, The Wedding Present, Kojey Radical, Anti-Nowhere League, Sepultura and Chilly Gonzales, as well as the Trojan and Blue Note labels, and genres including punk, grindcore, and Detroit techno. |
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Wilco's Jeff Tweedy announces new solo album The clip is directed by Seth Henrikson, who says: "When I got the call to collaborate with Jeff on the video for 'Some Birds' it was a thrill and an honour. The concept for the video naturally highlights Jeff's amazing songwriting and lyrical genius. However, it also exploits another of Jeff's gifts - his uncanny sense of men's fashion and hairstyles". The album is out on 30 Nov. Watch the video for 'Some Birds' here. |
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Childish Gambino postpones final tour due to injury It is as yet unclear how many shows will be postponed, although LA's Forum venue has confirmed that tonight's planned show will not go ahead. On Twitter, Glover's manager Fam Rothstein said: "'This Is America' tour is postponed, not cancelled. My guy played through the pain, but has to sit some dates out. Back before the year's over". Glover ended a show in Dallas around 30 minutes early on Sunday, after apparently injuring himself. But sources later told TMZ that the injury did not occur on stage in Dallas, as had originally been reported, rather an existing injury was causing new pain. He is said to have arrived for a show in Las Vegas on Friday in a wheelchair and wearing a leg brace, taking it off before getting on stage. |
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New Hope Club, National Album Day, Arctic Monkeys, more Other notable announcements and developments today... • Warner/Chappell has signed New Hope Club to a worldwide publishing deal. For recordings, the band are signed to The Vamps' Virgin/EMI imprint Steady Records. "It made sense that The Vamps were given their own label, it's clear that the boys have the ability to spot amazing talent - and they've proven this with New Hope Club", says W/C MD Mike Smith. • The Association Of Independent Music has announced an event in partnership with Pitchblack Playlist and MQA for that National Album Day thing on 13 Oct. Running throughout the day, music fans will have the chance to listen to six albums in high quality audio, including records by Mogwai and Gil Scott-Heron, in total darkness. More details here. • Arctic Monkeys are auctioning twelve limited edition, framed prints of the band in aid of homelessness charity Centrepoint, signed by both band members and photographer Zackery Michael. More details here. • Unknown Mortal Orchestra have already released one album this year - 'Sex & Food' - back in April. They're back already with another though, 'IC-01 Hanoi', which will be released on 26 Oct. From it, this is 'Hanoi 6'. • She Drew The Gun have released the second track from their upcoming second album, 'Revolution Of Mind'. This is 'Resistor Reprise'. • Vessel has released new single 'Argo (For Maggie)' from upcoming new album 'Queen of Golden Dogs', which is out on 9 Nov. • Yaeji has released new track 'One More'. Of it she says, "'One More' is about enduring and coming to terms with pain until you have the strength to forgive and move on". • Murphykid has released new single 'Wolf'. "The 'Wolf' from which this song takes its title is the old black dog", he says. "[It was] written at a time where the coming of night was something I didn't look forward to because it exposed anxieties easier to ignore with the distractions of daytime". The song is taken from his debut album, 'Skeletons', which is out on 12 Oct. • Haiku Hands have announced UK tours dates for next month, including a show at Corsica Studios in London on 23 Oct. • Stefflon Don has announced that she will play the Hammersmith Apollo on 29 Nov. • Check out our weekly Spotify playlist of new music featured in the CMU Daily - updated every Friday. |
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Lil Xan hospitalised after gorging on spicy snacks "I just wanna let everybody know, I was in the hospital", he said in a video on Instagram yesterday. "Not due to any drugs but, I guess I ate too many Hot Cheetos and it ripped something in my stomach a little bit, so I puked a little blood. [But] we good". In the caption on the post, he added: "Just wanna let everyone know that I'm good, healthier than I've ever been and ready to kick of my third tour in NY ... Also be careful, Hot Cheetos are one hell of a drug". As unlikely as this sounds, the spicy version of Cheetos have apparently been causing doctors concern for a number of years. In 2012, CBS reported on the high number of children being taken to hospital over concerns relating to eating the snack. A doctor explained that while most cases were not serious, "a number of patients who have consumed these Cheetos in excess have complained of pain in their upper abdomen". The Chicago Tribune also reported on the potential addictive quality of the snack, causing children to overeat them. One convenience store owner told the newspaper that they were his "number one seller". "Kids get em for breakfast too", he said. "They're crazy about them". The company that makes Cheetos, Frito-Lay, has said that it is "committed to responsible and ethical marketing practices, which includes not marketing our products to children ages twelve and under". Maybe this policy should also include SoundCloud rappers of all ages. |
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